19.05.2023

Upgrade policy change

Please note that we have changed our policy regarding free software upgrades. This change will take effect with the release of Clarity / Clarity OEM 9.0, expected in June 2023.

Please take a moment to review our document D172-Upgrade policy, which outlines all the details of this change. It is crucial that you read and understand this information, as it will affect your processes moving forward. We also released the updated Ordering guide

IMPORTANT:    

To ensure you automatically receive upgrade user codes for distributor licenses, please register all your distributor licenses. You can easily add its S/N to your web account registration.  ! Please do not register end-user software license using your distributor credentials; each end user shall have their own registration. 

Thank you for your attention to this matter. If there is anything unclear/ you have any questions, don't hesitate to contact us.

(This information, including an amended pricelist, has already been emailed to each partner's primary contact.)